(Covid-19) Our commitment
Dear TSC family,
Thank you for your continued loyalty and trust in the Taylor Statten Camps in these uncertain times. Our commitment and responsibility towards you and our campers has never been stronger as we face the COVID-19 pandemic.
We are continuously monitoring the ever-changing circumstances surrounding the coronavirus and are going above and beyond to keep our campers, employees, and offices safe.
Our Action Plan
Since the outbreak of the pandemic, we have activated our board led crisis response team and have strong processes and dedicated support teams in place.
Although the start of our first camp sessions is over 3 ½ months away our full-time staff have been fully briefed on essential preparatory and prevention measures. These range from hygiene planning to enhanced measures including increased cleaning and sanitizing frequency to guidelines on how to work in cooperation with the local authorities and the Ontario Camping Association (OCA). At this time. we are still hiring our summer staff, booking canoe routes and campsites and we are generally planning for our Summer sessions to go ahead as normal.
We are following the recommendations of the World Health Organization, Health Canada, the OCA and all relevant authorities for Algonquin Park and canoe trip territory-specific requirements to ensure the actions we take are comprehensive and suitable.
Your child’s safety as well as the safety of our staff members are our highest priority. Our actions demonstrate a firm commitment to deploying appropriate resources to help maintain a healthy environment for our campers and staff members for the Summer ahead. Many of our camp families have shared with us their thoughts and hopes that camp goes ahead as normal this Summer, as in terms of safety for their children our natural environment will be one of the healthiest places to be. We agree, and we are still planning for a successful Summer on Canoe Lake and for our out-bound canoe trips.
Our Cancellation Policy
Please be assured that all our office staff are doing their utmost to provide you with the highest levels of service and a safe environment for your child, during and after their upcoming stay with us. As previously mentioned, we are planning for our summer sessions to go-ahead as planned. Whilst our usual terms and conditions remain in place this far out from the beginning of camp, we are monitoring the situation and I wanted to assure you that if camp was unable to proceed due to Covid-19 and we are forced to cancel our sessions you will receive a refund.
Thank you again for your ongoing trust in the Taylor Statten Camps – in good times, and even more so in these challenging times.
Taylor C. Statten
Taylor Statten Camps